Profile Data
Name, phone number, email address, and account preferences.
Privacy Policy
This policy explains how User Boder collects, uses, stores, and protects your information when you use the app and related services.
1. Information We Collect
We only collect information necessary to provide account access, transport booking, payments, support, and app security.
Location Data
Pickup and destination details to match riders and improve routes.
Payment Data
Transaction references and payment method metadata for billing.
2. How We Use Your Information
- To create and manage your User Boder account.
- To process trips, dispatch transport, and show trip status.
- To process secure payments and send receipts.
- To provide support, resolve disputes, and prevent misuse.
- To improve performance, reliability, and user experience.
3. Security and Data Retention
Secure Access
Verification methods, including OTP flows, are used to protect account access.
Trip Records
Trip and activity records are retained for legal, accounting, and customer support purposes.
Service Optimization
Operational data helps improve dispatch times, app stability, and service quality.
User Boder does not sell personal data to third parties.
4. Sharing Information
We may share limited information only when required to operate the platform.
- With transport partners to complete trips.
- With payment providers to process transactions.
- With regulators or law enforcement when legally required.
- With service providers that support infrastructure, analytics, and notifications under confidentiality obligations.
5. Your Choices and Rights
- Access and update your account details in the app.
- Request account deactivation or deletion where applicable.
- Control permissions such as location and notifications through your device settings.
- Contact support to ask privacy questions or submit requests.
Contact:
If you have privacy concerns, contact the User Boder support team through your official in-app support channel or your published support email.